Robin Sullivan discusses staff attitudes to the implementation of the new child protection policies, and the difficulties of dealing with the media and freedom of information requests. She discusses her interaction with lobby groups and non-government agencies.
Ruth Matchett comments on the qualities of Anne Warner as Minister for Family Services (1989-95) and the priorities of the department including child protection legislation, moving away from the paternalistic approach in Aboriginal and Islander Affairs, new legislation in the disability area, child care, and ageing including the introduction of the Seniors Card. In the first 1-2 years there were 10 major pieces of legislation.