Ken Smith describes the intense period of working through the 2011 flood crisis. He notes the importance of the disaster management group in dealing with the crisis. He describes the internal process of reviewing the response of government and the challenges of recovery.
Ken Smith describes his work in large departments and how they confront significant disasters such as drought. He describes the creation of water supply systems that were non-rain dependent. He also notes some of the contingency plans that were put into place in case it did not rain.
Ann Scott discusses the improvements to the Queensland Police Service post-Fitzgerald, while pointing out that the pre-Fitzgerald service was not wholly untrustworthy, and that today's service continues to face problems, such as the events on Palm Island. She also talks about the way that police policy was developed, and the role that the commissioner, federal initiatives and election promises played in the process.
