Janice Mayes discusses the limited efforts to recruit Indigenous workers as well as the decision to affiliate the union with the Trades and Labor Council of Queensland.
Janice Mayes describes some of the campaigns that the union was involved with under her leadership, including those concerned with workplace bullying, privitisation and women's issues. She discusses the union's decision to affiliate with the ALP.
Janice Mayes speaks about her role at the national level as a member of the national executive of the Australian Services Union. She contrasts working with Queensland unions to those in other states.
Janice Mayes recounts some of the industrial disputes she faced when working as President and Secretary of the FCU and Queensland Services Union (QSU).
Janice Mayes discusses the membership coverage of workers in the public and private sectors and the difficulties prompted by rapidly changing technologies.